...to access voicemail, you must dial star 96.
what? 496? says the customer on the other line.
no.
star. like twinkle twinkle little STAR.
(customer laughs) ooooh stah!
apparently our customers pronounce it in their aussie slang as STAH. but if we directly say stah, we would get a markdown from the communication coaches for not knowing/pronouncing the word as it is. hence the kani-kaniyang imbensyon.
thanks to dr. cruz for making me realize that i have a lot of things to write about. i get to talk to at least 30 people a day and each of them have their own funny, sarcastic and annoying moments.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment